[Resolved] Pantaloons Fashion & Retail — product got torn

 
2 Reviews
India
 RTY14 on Apr 27, 2019
I bought 2 kurtis, 1 trouser and 1 leggings from pantaloons in logix city centre mall but when i wore it, it got torned horizontally below shoulder that happened when i was in my new company to join there. That was so embarrassing moment for me. I have been buying products from pantaloons from 5 years but never such incident happened so i did not kept my invoice with me. But i hope i can get some help on it.

Complaint marked as Resolved May 30, 2019

Complaint Status


[Apr 27, 2019] Pantaloons Fashion & Retail customer support has been notified about the posted complaint.
Verified Support
Pantaloons Fashion & Retail Customer Care's response, Apr 29, 2019
Hi, thank you for reaching out to us. We would request you to kindly visit our Pantaloons store with the merchandise and the invoice for the needful to be done. In case you have shared your registered mobile number during the time of billing you need not carry the invoice with you.
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please find below pictures of tag and the torned product

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    Pantaloons Fashion & Retail - product got torn