Pantaloons Fashion & Retail — promised cashback on sbi debit card purchases not honoured till now

Address:Rajkot, Gujarat, 360005
Website:www.panthaloons.com

I have been panthaloon customer for years and they always honoured their promised in past 5-10 years but this year they failed to do so. Promised and assured 5% cash back still not processed on 2 different purchases made by us. Our registered mobile is [protected]. At that time 5% cash back on sbi cards assured. Here's details — (1) date of purchase[protected], receipt no:p021002i7015161, value rs.6, 351.00 (2) date of purchase[protected], receipt no:p021003i7014657, value rs.3, 807.00. Cash back still not processed or received. I called in feb'2018 to toll free number and they assured to process between 9th march 2018 and 22 march 2018. But this issue still not closed and its really bad that panthaloon making promises openly but not fulfilling these with their loyal customers. Hence cash backs have to be processed on both these bills please.
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Pantaloons Fashion & Retail customer support has been notified about the posted complaint.
Mar 29, 2018
Updated by JyotinMehta
Apologies. Cash back received on 27/March/2018. So matter has been addressed. I think its best cash back is processed within 30 or max 45 days in future than taking 3 months.
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    Pantaloons Fashion & Retail Phone
    +91 86 5290 5000
    Pantaloons Fashion & Retail Address
    701-704, 7th Floor, Skyline Icon Business Park, 86-92, Marol Village, Andheri (East), Mumbai, Maharashtra, India - 400059
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