[Resolved] Pantaloons Fashion & Retail — regarding : bag has got damaged | |
Hi Myself Madhu, Purchased forever glam bags on[protected], cost INR: 1999/-. Brookefiled Mall Pantaloon stores, Bangalore Used it for one day and the bag clip came out.visited pantaloon store on[protected] for any possible way to repair the damaged bag. Store Manager replied as this cannot be done and cannot be exchanged and amount also will not be refunded. Called customer care [protected] got reply as they are not responsible for this and decision made by store manager will be the final decision. Paying INR: 1999/- for a bag and not using it even for a day. And a store like pantaloon cannot say we are not responsible Request you to kindly do the needful. Was this information helpful? | |
Aug 27, 2019 Complaint marked as Resolved Pantaloons store keeper Mr.Manjunath called and informed that Bag will be exchanged and it will be replaced. Pantaloons Fashion & Retail customer support has been notified about the posted complaint. Verified Support Aug 09, 2019 Pantaloons Fashion & Retail Customer Care's response Hi Madhu, We understand how your feeling. Please help us with your contact number on Facebook or Twitter DM we will take this up with the relevant team. Regards, Team - Pantaloons | |
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+91 86 5290 5000
701-704, 7th Floor, Skyline Icon Business Park, 86-92, Marol Village, Andheri (East), Mumbai, Maharashtra, India - 400059
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