[Resolved]  Pantaloons Fashion & Retail — regarding exchange

Address:Salem, Tamil Nadu, 636007

I had purchased a gathering (White) two days back from the store in salem. The quality of material is so cheap and i asked for a exchange with some other product. I had purchased two more products from the store and it too had defects. When we contacted the store manager mr. Kapilan he didnt know how to handle the situation which led to arguements. Kinldy place efficient staff atleast for mangerial level. And we gave the product back for a loss. This is not what we expect from a brand called 'pantaloons'.
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Apr 23, 2018
Complaint marked as Resolved 
Pantaloons Fashion & Retail customer support has been notified about the posted complaint.
Verified Support
Mar 20, 2018
Pantaloons Fashion & Retail Customer Care's response
Hi, we apologize for the inconvenience caused. Please be assured that we will sensitize the staff to take utmost care so that there no repeat occurrences in future. We hope you will give us another chance to serve you and make your experience a pleasant one. Thank you.
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    Pantaloons Fashion & Retail Phone
    +91 86 5290 5000
    Pantaloons Fashion & Retail Address
    701-704, 7th Floor, Skyline Icon Business Park, 86-92, Marol Village, Andheri (East), Mumbai, Maharashtra, India - 400059
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