[Resolved] Pantaloons Fashion & Retail — regarding offers and billing
Dabagardens, Visakhapatnam (urban), Andhra Pradesh, India
Rradha mahalakshmi on Sep 22, 2019
We went to vizag dabagardens pantaloons and have been told that for purchasing above 8000, scratch card will be given, gift guarantee. One sales person is behind us to complete the 8k. Against some dresses there was 30%off board and a board shows 299 for 499 rupees shoes, which we have taken, that sales person only calculating and telling us to complete 8k. Because of that we had spent so much time extra, finally when we saw bill of 10000+ we shocked. At billing counter they told no 30% off at all. We felt cheated. There was feedback machine at counter, that billing person himself selecting options without asking the customer. I asked to remove two tops and asked to bill again. I purchased for a value of 8997 without the 30% off on the dress and shoes with value of 499. Really get disappointed with pantaloons
Complaint marked as Resolved 2019-10-24 02:41:39
[Sep 22, 2019] Pantaloons Fashion & Retail customer support has been notified about the posted complaint.
Verified SupportPantaloons Fashion & Retail Customer Care's response Sep 23, 2019
Hi Radha, thank you for reaching out to us. At the outset, we sincerely regret the inconvenience caused to you. Kindly share your contact number and your concern with us on Facebook/Twitter for us to speak to you and address the concern at the earliest.
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