Pantaloons Fashion & Retail — regarding to transfer refund amount to bank account

Address:

Shankarmutt road, Nagarthpet, Chikkaballapur, Karnataka, 563125

Hello.. Yesterday i received my order and i'm not happy with product quality and received old product. So i wanted to return those products and requesting to transfer that amount to bank account. But here it don't find that option to refund to my bank account. I'm totally disappointed with this. Please resolve it for me. I don't want to shop here again. Help me through this. I'm asking my own money to transfer to my account but they are denying to transfer it.