[Resolved]  Pantaloons Fashion & Retail — service in nellore pantaloons store

Address:Nellore, Andhra Pradesh

Despite there are 3 counters in the billing section, there is only one counter which is plied (I have seen this every single time i have been there. I asked the cashier why there was only 1 counter open. He said he was not responsible as he was just a tailor at the store. Also he skipped taking my items for the billing even though i was next in queue just because the person standing behind me questioned him why it was taking so long, so he took her items first skipping me. When i was giving the feedback, i gave a negative feedback which he cancelled it even before i completed giving the full feedback.
Once my mom had visited the store and she had the same complaints. Astonishingly, the cashier himself gave the feedback without asking my mother.
There was no staff for assisting us in the store. No one at the trial room. I have seen a few staff leaving quite early before the closing time. The closing time is 9:30 pm i saw staff leaving at 7:00 pm itself.
The already tried clothes in the trial room were simply taken and put on the hangers back.
This definitely was my last visit to this pantaloons store because my time is precious for me. Also the store didn't have a great collection as other pantaloons outlet in cities like chennai, bhubaneshwar.
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Sep 2, 2018
Complaint marked as Resolved 
Pantaloons Fashion & Retail customer support has been notified about the posted complaint.
Verified Support
Jul 30, 2018
Pantaloons Fashion & Retail Customer Care's response
Hi Shivani, thank you for writing to us. At the outset we sincerely regret the inconvenience caused to you. Kindly provide us your contact number for us to speak to you and address the concern at the earliest.
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    +91 86 5290 5000
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    701-704, 7th Floor, Skyline Icon Business Park, 86-92, Marol Village, Andheri (East), Mumbai, Maharashtra, India - 400059
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