Pantaloons Fashion & Retail — top got withered in just one wash

I bought a top from pantaloons from ambience mall, gurgaon in late April 2019. Once the top was washed, it got withered and that too in one wash. It is clearly mentioned on the top that it is cold machine wash which is what i did. The top was worth 1500. I bought one more top that day, which also when seen closely can be seen that it is also withered a little.

Highly disappointed! Zero value for money.

Also, they ask for customers to pay for the carry bags which as per the consumer court they should not be doing.
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Pantaloons Fashion & Retail customer support has been notified about the posted complaint.
Jun 30, 2019
Updated by Ritikohli
It has been 22 days and there is no reply from Pantaloons
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    701-704, 7th Floor, Skyline Icon Business Park, 86-92, Marol Village, Andheri (East), Mumbai, Maharashtra, India - 400059
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