[Resolved]  Pantaloons Fashion & Retail — very poor customer treatment

Address:

Bangalore, Karnataka

Location : pantaloons store, phoenix marketcity, bangalore
Time : 5:10 pm (Indian standard time)

Incident : after buying clothes, i was moving out of the store. While going out, beep sound came for machine installed at gates. Sound was coming from the clothes i was wearing.

When requested by guard, i was waiting for some lady security person for checking.
I with my friend waiting for some lady security. Since we already waited at billing counter due to a guy selling an online app to us, my said to em in lil frustration, "how long this # think will go". Sales lady standing near got offended and asked from my friend to not to sue such language. Then i politely said to her, "she is not saying anything to her. Since we already waited for clothes to be billed for long time, she is saying to be about the situation. Nothing to you personally."

After that another sales guy came and lady said something to him. Then he said "ok, check that girl properly. Then she will understand!".

While i co-operated with them completely, and after check it acme out to be some tag in my own clothes that was making machine beep. Security lady was very polite instead.
When i was back after checking, he said to me in loud voice that " not we have checked and you may leave now. " :- showing me way to door.

There also he didn't stop. When i was quitely going out, we was mocking me from behind saying "now you are happy?" to which i could just say "no i am not".
Then he said "that's fine ".

Is this is the code of conduct you people follow with your customers? If it is like this please confirm, i would never ever look towards any panatloons store.

I was already mentally tensed due to beep sound, as it's very serious allegation for stealing but i fully co-operated with procedure, and then he tried to plan to harass me physically too, that too when i had nothing wrong.

If you have cctv camera, you guys can check that too. All this thing happend near exit gare

Please check what king of people are working in your store. I have given many good feedbacks to different pantaloons stores, but this one left me devastated.