[Resolved] Pantaloons — regarding return policy
Dear Rearder, I purchased a garment from Pantaloons store, I could remember of janakpuri store only as I visit only three stores in Delhi, SAKET, SOUTH EXTENSION & JANAKPURI from GLOBAL DESI BRAND. after wearing it only once, it started throwing out thread and bobling. Now, when I went to the nearest store, Janakpuri for the return with my CARD DETAILS, 5*, TAG, they said we are not able to locate the billing of this in the system and as 50% discount is going on we can not return this now. this is really disheartening as I was really satisfied with pantaloons and regular customer.
Complaint marked as Resolved
[Aug 18, 2014] Pantaloons Fashion & Retail customer support has been notified about the posted complaint.
Verified SupportPantaloons Fashion & Retail Customer Care's response Aug 22, 2014
Dear Sir/Madam, We acknowledge the receipt of your complaint. You are requested to provide your contact details and store name/location from where purchased were made. Kindly write to us on [protected]@pantaloons.adityabirla.com and we shall surely try our best to provide you a satisfacory resolution. Regards, Customercare Team Pantaloons
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