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[Resolved]  Pantaloons — regarding return policy

Dear Rearder, I purchased a garment from Pantaloons store, I could remember of janakpuri store only as I visit only three stores in Delhi, SAKET, SOUTH EXTENSION & JANAKPURI from GLOBAL DESI BRAND. after wearing it only once, it started throwing out thread and bobling. Now, when I went to the nearest store, Janakpuri for the return with my CARD DETAILS, 5*, TAG, they said we are not able to locate the billing of this in the system and as 50% discount is going on we can not return this now. this is really disheartening as I was really satisfied with pantaloons and regular customer.
Complaint marked as Resolved 

Complaint Status


[Aug 18, 2014] Pantaloons Fashion & Retail customer support has been notified about the posted complaint.
Verified Support
Pantaloons Fashion & Retail Customer Care's response Aug 22, 2014
Dear Sir/Madam, We acknowledge the receipt of your complaint. You are requested to provide your contact details and store name/location from where purchased were made. Kindly write to us on [protected]@pantaloons.adityabirla.com and we shall surely try our best to provide you a satisfacory resolution. Regards, Customercare Team Pantaloons
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Comments

South x part 2 pantaloons denied to exchange the jeans they said u wash dis jeans bt I didn't actually 1st tym I didnt try the jeans I m not comfortable coz that was 26 nd I wear 28 nd most important thing there have many jeans lyk 28 bt that not 28 bigger size when I wear that's why I choose 26 this tym bt than the man said who has pagdi means a sardaar ji we can't change coz u wash dis product bt why did I wash coz I only wear for half an hour not full day coz that was to tight your pantaloons service is vry bad must say vry bad no one to brief the product no one say about any discount they all do gosip nd yes the manager said if don't want the jeans so just keep it here we r not changing the jeans then so I don't want jeans that's why I submit my jeans in your store without my any exchange product or even they didn't give my money back vry bad service pantaloons I must say vry bad service

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