[Resolved]  Parimatch India — No one is responding to the mail

Today I made one payment of 20k Indian rupees through Crypto, but it is still not reflected in my gaming account. Checked the bank statement - everything went through successfully. No one is responding to the mail.
Screenshots have already been sent to tech support email address. Now I feel insulted and humiliated.
Was this information helpful?
No (0)
Yes (1)
Mar 28, 2024
Complaint marked as Resolved 
I had to send a few more letters to the technical support e-mail listed on the site. After that they contacted me, found the transaction in CRM, and then my money was added to my balance.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    By clicking Submit you agree to our Terms of Use
    Parimatch India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    View all Parimatch India contact information