Parle — bad product

Address:Kartavya, 45, 393002

Dear sir I purchased buiscit from my neighbouring shop here in Gujarat Ankleshwar . Bad taste and odour were observed in a packet of parle Monaco jira biscuits.retailer refused to take it back and give the refund. Product was under expiry date. Packing date is 01/19. Valid for 6 months.So please register my complaint as it is harmful to eat such product.The batch number of product is " SP 20C P. Such type of fault decrease the reputation of such big company. So sir please do the needful and reply us soon.
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Parle customer support has been notified about the posted complaint.
Verified Support
Jun 24, 2019
Parle Customer Care's response
Kindly contact below consumer care cell

CONSUMER CARE CELL
Parle Products Pvt. Ltd.
North Level Crossing, Vile Parle East,
Mumbai - 400 057
Phone No. :[protected], Email : [protected]@parle.biz
Visit us at www.parleproducts.com
Complaint comments 

Comments

I am taking parle G biscuit daily with my tea. Without parle G biscuits my day day is un fulfilled. So daily I love to take biscuits with tea. But now a days taste of the biscuits is changing. So I I decided not to take tea.
There was an hair stuck in between the biscuit and only small percentage sticking out so i can see it. Hairs have streptococcus bacteria and you are supposed to follow GMP guidelines . Hope you tighten your Quality management systems.
Batch: 135AB
PKD: 5/3/19

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