Parle — found bad mildew in one of the product

Address:Hyderabad, Telangana, 500072

I purchased parle vanilla flavoured cake few weeks back, when i opened the pack found mildew or powdery on the cake, that was packed on 22/01/2020, i didn't expect this kind of products from a reputed company, i bought this product for my kids, can you imagine if i feed this to children with out seeing the product, so i need proper action against the company, i already emailed the pics to the company customer care service, but i didn't get any reply from them. Please help me
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Parle customer support has been notified about the posted complaint.
Verified Support
Mar 31, 2020
Parle Customer Care's response
Kindly contact us on the below consumer care cell

CONSUMER CARE CELL
Parle Products Pvt. Ltd.
North Level Crossing, Vile Parle East,
Mumbai - 400 057
Phone No. :[protected], Email : [protected]@parle.biz
Complaint comments 

Comments

Appy fizz 160 ml pack which I buyed which have mfg date of 23/02/2020 was disgusting. The lot number was BNKEV 20054

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