[Resolved]  Parle — found hair strand embedded in biscuit

I found a hair strand embedded in a biscuit of parle-g. This incident happened on the 20th of february 2018. This is completely unacceptable. The hair was actually stuck inside the biscuit and this was a shocker coming from such a highly reputed brand of a biscuit which is well known and consumed across the country.
I expect a full length explanation to why this happened and an assurance that this won't repeat in the future.
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Mar 24, 2018
Complaint marked as Resolved 
Parle customer support has been notified about the posted complaint.
Verified Support
Feb 21, 2018
Parle Customer Care's response
Dear Mr. Sarvesh,

Kindly share your contact details to us on [protected]@parle.biz and or contact[protected]. As the details mentioned on the products wrapper.

Sorry for the inconvenience caused to you..
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