[Resolved]  Parle — im complaining abt the redeem code is erased due to oiliness of the hide n seek choco rolls

I have bought 1 pack and i am facing problem with the paytm code which is inside the pack. The packet has 2or 3 letters missing from the code due to oilyness of the biscuit i bought so i want to redeem my coupon code but the code r missing so do correct it, please help me to get cash back that is rupees 12..., pls help me to get the code..., i bought it to get paytm cash... Please help me...
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Jan 4, 2018
Complaint marked as Resolved 
Parle customer support has been notified about the posted complaint.
Verified Support
Dec 04, 2017
Parle Customer Care's response
Kindly contact our customer care as this is not our official e-mail id. [protected]@parle.biz,[protected]
Complaint comments 

Comments

Wrapper had an offer with PayTM saying that if I scan the code given on the wrapper i will receive rps 15 in my PayTM wallet.There is also supposed to be a code inside the pack which I have to use to receive the money.. But when i looked inside, there was no code.
Highly disappointed.
The promo code is not working.as I opened the package for the first time.i used the code but it was not working.please cure the problem happened to me.will I get my money back or not.i mean the cash back money.i
The hide seek biscuit of your company has offer of ₹15 paytm on every packet.
The QR code never scan and i never got ₹15. I tried in different packets but this issue happens with every packet. I want my cashback as soon as possible. I am regular buyer of that product. Please fix this issue as soon as possible.

Code applied but it says only once code can be used, and I have used only once.
cash back is not received.
Why my paytm is not able to scan QR code on my parle hide and seek biscuit packet?
I have tried it many a times

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