[Resolved] Parle — no paytm promo code in hide and seek pack | |
I bought a parle hide seek packet worth 30 rupees which said that i would get 15 rupees as paytm cash. However after opening the packet i could not find any code printed inside the packet. Didn't expect such cheap and fraud promotional and marketing tactics from such a well established company. They are trying to increase their product sales with false marketing. It isn't about the money, it's more about the customer trust which they are treating with such careless intent. Highly disappointed with such a gimmick played by the company and i see that there have been quite a few complaint cases of the same manne with no action taken by the company. Was this information helpful? | |
Sep 14, 2017 Complaint marked as Resolved Parle customer support has been notified about the posted complaint. Verified Support Aug 14, 2017 Parle Customer Care's response Kindly contact to our customer care cell through below given details:CONSUMER CARE CELL Parle Products Pvt. Ltd. North Level Crossing, Vile Parle East, Mumbai - 400 057 Phone No. :[protected], Email : [protected]@parle.biz Visit us at www.parleproducts.com | |
 31 Comments | |
Comments
My Hide and seek packet also doesn't have a code. What is wrong?
Parle Customer Care's response, Oct 3, 2017
Verified Support
For more assistance, kindly contact our customer care.
I just purchased 4 packets of Parle Bakesmith, found the coupon code and now when entered to get cashback it says INVALID code! Fraud company! I am never buying bakesmith again
Parle Customer Care's response, Oct 3, 2017
Verified Support
Kindly contact our customer care cell for more assistance before reacting anything like this.
Even when i opened the pack code was not there its was writen incomplete half of the code was missing
Parle Customer Care's response, Oct 3, 2017
Verified Support
Kindly contact our customer care cell for more assistance before reacting anything like this. If this is the case we will provide you the new code.
Even i bought 4 packs of parle hide and seek for rs 120 ...i should have got 60rs paytm cash 15rs with each. But there is no promo code on the pack.. i am highly disappointed with cheap market tactic. This is something not expected from such a renowned brand
Parle Customer Care's response, Oct 3, 2017
Verified Support
Kindly contact our customer care cell for more assistance before reacting anything like this.
I too didn't found any code in my packet...really this is very bad...this will create a bad impression on this...no one will believe next time..very bad part on parle hide and seek ppl..
Parle Customer Care's response, Oct 3, 2017
Verified Support
Kindly contact our customer care cell for more assistance before reacting anything..
I bought hide and seek biscuits for paytm 15 rupees cash back . Then I scanned bar code and it took me to paytm website to enter voucher code. I tried to find the voucher code inside the biscuit packet is nothing. I really disappointed.
Please do in proper way otherwise don't provide this type offer.
Please do in proper way otherwise don't provide this type offer.
Parle Customer Care's response, Oct 3, 2017
Verified Support
Kindly contact our customer care cell for more assistance before reacting anything like this.
I purchased 4 packets of hide n seek which had the offer of ₹15 cashback but after entering the code I didn't receive any cashback .its taking me to paytm mall app or its showing invalid code .i tried entering it 2-4 times but still didn't receive any cashback.its not about the money or the cashback but about the trust people have on that product.i do not appreciate such fraud methods to increase their sales.
Parle Customer Care's response, Oct 3, 2017
Verified Support
Kindly contact our customer care cell for more assistance before reacting anything like this.
I buy a parle hide and sick for 30 rs there is no code in inside the pack
Parle Customer Care's response, Oct 3, 2017
Verified Support
Kindly contact our customer care cell for more assistance.
Hi, I bought 4 packets of Parle Hide and Seek in which one code is not working and no code in second packet.
Let me know how we can resolve this and take it forward.
Regards,
Kunal Dhotre
Let me know how we can resolve this and take it forward.
Regards,
Kunal Dhotre
Parle Customer Care's response, Oct 3, 2017
Verified Support
Kindly contact our customer care cell for more assistance.
Hi,
I too bought the Parle Bakesmith last week and the code printed is too bad as few of the codes displayed
are not clear at all. Paytm app says "Enter a valid promo code" Both the companys are frauding and cheating people to make their products buy.
I will never buy again Parle and will stop using paytm.
Regards,
Prabhu
I too bought the Parle Bakesmith last week and the code printed is too bad as few of the codes displayed
are not clear at all. Paytm app says "Enter a valid promo code" Both the companys are frauding and cheating people to make their products buy.
I will never buy again Parle and will stop using paytm.
Regards,
Prabhu
Parle Customer Care's response, Oct 3, 2017
Verified Support
Kindly contact our customer care cell for more assistance before reacting anything like this.
I bought a parle hide seek packet worth 30 rupees which said that i would get 15 rupees as paytm cash. However after opening the packet i could not find any code printed inside the packet. Didn't expect such cheap and fraud promotional and marketing tactics from such a well established company. They are trying to increase their product sales with false marketing. It isn't about the money, it's more about the customer trust which they are treating with such careless intent.
Highly disappointed with such a gimmick played by the company and i see that there have been quite a few complaint cases of the same manne with no action taken by the company.
Highly disappointed with such a gimmick played by the company and i see that there have been quite a few complaint cases of the same manne with no action taken by the company.
Parle Customer Care's response, Oct 3, 2017
Verified Support
Kindly contact our customer care cell for more assistance before reacting anything like this.
I bought a parle hide seek packet worth 30 rupees which said that i would get 15 rupees as paytm cash. However after opening the packet i could find a code printed inside the packet, which is as good as not vissible.
None is working & with such a difficulty to identify the code
Didn't expect such cheap and fraud promotional and marketing tactics from such a well established company. You are trying to increase product sales with false marketing. It isn't about the money, it's more about the customer trust which you are treating with such careless intent.
Highly disappointed with such a gimmick played by the company
None is working & with such a difficulty to identify the code
Didn't expect such cheap and fraud promotional and marketing tactics from such a well established company. You are trying to increase product sales with false marketing. It isn't about the money, it's more about the customer trust which you are treating with such careless intent.
Highly disappointed with such a gimmick played by the company
Parle Customer Care's response, Oct 3, 2017
Verified Support
Kindly contact our customer care cell for more assistance before reacting anything like this.
i found the code printed inside (barely visible) but it doesnt work
Parle Customer Care's response, Oct 3, 2017
Verified Support
Kindly contact our customer care cell for more assistance.
So I bought two packets of hide and seek. Firstly the idea of printing the unique code inside the packet is such a dumb idea though it is barely visible. And it doesn't matter if the code is printed outside or inside because whenever you enter that code it always says invalid code. I mean why? I bought a new packet. Still invalid ? Such cheap trick of promoting your product PARLE company! Didn't expected this. You guys are just making people fool. I am never going to buy this product anymore. Such a fraud company!
Parle Customer Care's response, Oct 3, 2017
Verified Support
Kindly contact our customer care cell for more assistance before reacting anything like this.
I purchase 5 packete of parle hide and seek "12₹ Paytm cash " but there was no visiable code inside. Parle is going and working for miss guide. This is a fraud company. This scheme is very very type of fraude. All type scheme is for increase the sale of product and no benifit of costumers.
Parle Customer Care's response, Oct 3, 2017
Verified Support
Kindly contact our customer care cell for more assistance before reacting anything like this.
Guys, please open the biscuit packet and eat all biscuits :) and then try to find inside the wrapper (when it will be empty). it is not very visible, try to find it with very clearly eyes. inside of wrapper color and coupon code color are same. So check it very clear.
I got cashback, see below screen shot
![]()
I got cashback, see below screen shot
Parle Customer Care's response, Oct 3, 2017
Verified Support
Thank you for posting and sharing this awareness and helpful message. It will really help people to solve there such problems..
I bought a parle hide seek packet worth 30 rupees which said that i would get 15 rupees as paytm cash.
But it's saying that it's invalid coad these people r cheating the coustemers by fake promises soon these people I'll be seen in court...Guys file case against the parle
Soon u I'll receive notice i[censored] people do not solve the problem we have paid twice the money for the biscuits wait n watch
But it's saying that it's invalid coad these people r cheating the coustemers by fake promises soon these people I'll be seen in court...Guys file case against the parle
Soon u I'll receive notice i[censored] people do not solve the problem we have paid twice the money for the biscuits wait n watch
Parle Customer Care's response, Oct 3, 2017
Verified Support
Kindly contact our customer care cell for more assistance before reacting anything like this.
Guys i think parle has partially done things right.
What Parle has done right---
They have really provided the code inside and have not cheated us.
What parle have done wrong---
They have provided the code in such a way that its almost invisible to a naked eye. Only on close examination you will be able to see. I have screenshot attached. The things is they should have been more clear with the code.
I have got my recharge. Hope you would too.
Cheers.
![]()
What Parle has done right---
They have really provided the code inside and have not cheated us.
What parle have done wrong---
They have provided the code in such a way that its almost invisible to a naked eye. Only on close examination you will be able to see. I have screenshot attached. The things is they should have been more clear with the code.
I have got my recharge. Hope you would too.
Cheers.
Parle Customer Care's response, Oct 3, 2017
Verified Support
for your information the code is printed in embossing because the ink should not come into contact with the biscuits and one should not have/ consume that harmful ink by any mean..
As there’s no code hiding in the foil nor a scannable QR, don’t the guys feel SHAME?
As it is we like Hide n Seek—wonder why this FRAUD was created ???
As it is we like Hide n Seek—wonder why this FRAUD was created ???
Parle Customer Care's response, Oct 3, 2017
Verified Support
Kindly contact our customer care cell for more assistance before reacting anything like this.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
55%
Complaints
639
Pending
107
Resolved
322
View all 639 Parle reviews & complaints
+91 22 6691 6911
+91 22 6691 6915
V.S. Khandekar Marg, Vile Parle East, Mumbai, Maharashtra, India - 400057
View all Parle contact information
Check the image on how unclear the code is printed, but which still exists though
Kindly contact our customer care cell for more assistance before reacting anything like this.