[Resolved]  Parle — "parle bakesmith" paytm cashback not working

Address:Purulia, West Bengal, 723133
Website:[email protected]

Respected officials,
I am dibbendu chatterjee from purulia, i had bought 3 packets of "parle bakesmith - the english marie". I am very sad to inform you that none of the paytm cashback codes printed inside the packet are working. On entering the 100% valid codes as printed, it still displays the message "please enter a valid promotional or voucher code."
This is the first time that i am coming across such an issue which clearly indicates that such cashback offers were only meant to deceive the customers or harass them.
For your convenience, i am mentioning the batch number of your product along with the barcode printed on the pack to cross check with your database. The batch number in one of the packs is hr 8a b and barcode is "[protected]".
The error message displayed is attached along.
I have kept the 2 packs of this biscuit intacted so that i can prove the same.
Please reach me at dibbendu. [protected]@gmail.com
+1 photos
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Dec 5, 2017
Complaint marked as Resolved 
Parle customer support has been notified about the posted complaint.
Verified Support
Nov 02, 2017
Parle Customer Care's response
Kindly read the caption 'how to add money' as it mentioned to logon to paytmmall.com/bakesmith.

for more assistance, kindly contact our customer care cell as this is not our official id.
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