[Resolved]  Parle — Parle biscuit case

Address:Mumbai City, Maharashtra
Website:www.parleproducts.com

Dear sir/madam,
I inform you to about my parle company case .
I am a small shopkeeper in gwalior. In[protected], food inspectoon department were taken a sample of parle-g glucose 100g biscuit which was fail in standard .food sample was taken by food inspector (N.R.JATAV ) but in this case, faulter is company because i am the shopkeeper not the manufacturer of parle biscuit . From[protected] to[protected] i have present in court at every date but company's any member or staff not present in court . I had spent 17 years in this case . Company is not doing anything.
So, i kindly request you to take any action immediately .

Thank you

From,
BASANT BAKERY
GWALIOR
Contact no.
[protected], [protected], [protected]
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Apr 26, 2017
Complaint marked as Resolved 
Parle customer support has been notified about the posted complaint.
Verified Support
Mar 24, 2017
Parle Customer Care's response
Kindly contact us on Customer Care Cell number as mentioned on the product packet.
Complaint comments 

Comments

When the sample fails in standards after following due procedures it is the responsibility of Food Safety Dept files case against Manufacturer, Distributor and Retailer who have handled that product lot. As a retailer you can not be left out. With regards to your case dragging on for 17 yrs and no response from Manufacturer, you can file a discharge petition as the deficiency in the product is due to manufacturers defect and as retailer you handled the product without any damage to the packaging.If the court is convinced you can be relieved.
I bought a parleG biskits. Some of the biskits are of quarters size.

Parle Customer Care's response, Aug 23, 2017
Verified Support
Dear Customer,

For more assistance kindly contact to our customer care cell as details mentioned below as well as on the packet:

CONSUMER CARE CELL
Parle Products Pvt. Ltd.
North Level Crossing, Vile Parle East,
Mumbai - 400 057
Phone No. : 022 - 6691 6929, Email : cs@parle.biz
Visit us at www.parleproducts.com
Hello,
M a big fan or parle. It is a very best company for all over in india nd ur products are also best in test but ur 1 product is MAXITOS is totaly testless product. I think u need to do some variations with test of maxitos. In my city nobody like a Maxitos. I hope u understand nd hope u will reply asap.

Mittal's nd group.
Parle Customer Care's response, Aug 23, 2017
Verified Support
Dear Customer,

Kindly write to us on our portal for us to share your feedback directly to the concerned brand manager.

CONSUMER CARE CELL
Parle Products Pvt. Ltd.
North Level Crossing, Vile Parle East,
Mumbai - 400 057
Phone No. : 022 - 6691 6929, Email : cs@parle.biz
Visit us at www.parleproducts.com
Hello my name is Hariom .And I live in Rajasthan parly 20-20 cookies kaaju butter but I feel in this biskit is not good. No test in the biskit so try to solve the mistake [protected] so will inform please contact me. And tell me why are parly food is so bad [protected].
So bad biskit
Parle Customer Care's response, Aug 23, 2017
Verified Support
Dear Customer,

For more assistance kindly contact to our customer care cell as details mentioned below as well as on the packet:

CONSUMER CARE CELL
Parle Products Pvt. Ltd.
North Level Crossing, Vile Parle East,
Mumbai - 400 057
Phone No. : 022 - 6691 6929, Email : cs@parle.biz
Visit us at www.parleproducts.com

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