[Resolved]  Parle — paytm cash code for parle bakesmith the english marie biscuits

Address:Pune, Maharashtra, 411016

Respected officials of parle, i am nalini maral from pune, maharashtra. I have just bought parle bakesmith the english marie biscuits 5 pack with the valid paytm cash back offer printed over it. But when i have opened the pack there was no promo code printed anywhere in the pack.in such a condition, this is a case of complete fraud as the customer have bought the product but it had failed to fulfill customers needs.
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Aug 26, 2017
Complaint marked as Resolved 
Parle customer support has been notified about the posted complaint.
Jul 26, 2017
Updated by nalinimaral
Respected officials of Parle, I am Nalini Maral from Pune, Maharashtra. I have just bought Parle BakeSmith The English Marie biscuits 5 pack with the valid paytm cash back offer printed over it. But when I have opened the pack there was no promo code printed anywhere in the pack.in such a condition, this is a case of complete fraud as the customer have bought the product but it had failed to fulfill customers needs.
Verified Support
Jul 26, 2017
Parle Customer Care's response
Respected Customer,

Kindly contact us on the below details so that we can in touch with you regarding your complaint.

CONSUMER CARE CELL
Parle Products Pvt. Ltd.
North Level Crossing, Vile Parle East,
Mumbai - 400 057
Phone No. :[protected], Email : [protected]@parle.biz
Visit us at www.parleproducts.com
Contact Person: Ms. Rachana More
Complaint comments 

Comments

Bought HIDE & SEEK today, And Seeing Free 15 rs PayTm cashBack, but after Getting that pack and Opening it, I see the Promo Code but its not valid, doing ur company fraud with customers, 15 Rs is not a Matter, Trust On Your Company is gone. I will Never Gonna Buy a PARLE product Again.
Parle Customer Care's response, Aug 23, 2017
Verified Support
Dear Mr. Ritesh,

Before reacting kindly follow the instruction No. 7 as mentioned on the packet itself.

For more assistance kindly contact to our customer care cell as details mentioned below as well as on the packet:

CONSUMER CARE CELL
Parle Products Pvt. Ltd.
North Level Crossing, Vile Parle East,
Mumbai - 400 057
Phone No. : 022 - 6691 6929, Email : cs@parle.biz
Visit us at www.parleproducts.com
Bought My Favorite HIDE & SEEK today, And Felt very happy after Seeing Free 15 rs PayTm cashBack, but after Getting that pack and Opening it, I Couldn't see any Promo Code, May be The Promo Code is playing Hide and Seek I Guess, But 15 Rs is not a Matter, Trust On Your Company is gone.Never Gonna Buy a PARLE product Again.

Parle Customer Care's response, Aug 23, 2017
Verified Support
Dear Mr. Ritesh,

Kindly contact to our customer care cell as details mentioned below as well as on the packet:

CONSUMER CARE CELL
Parle Products Pvt. Ltd.
North Level Crossing, Vile Parle East,
Mumbai - 400 057
Phone No. : 022 - 6691 6929, Email : cs@parle.biz
Visit us at www.parleproducts.com
I have bought parle bakesmith maries with 18 rs. paytm cash printed on it. But doing in paytm cash I am getting in valid code. Is this the new way to fool the public? such a reputed company cannot do this please let me know what is to be done?
sushil 1998's reply, Aug 17, 2017
See proper ly is there in silver colour number print is there I have same problem
Parle Customer Care's response, Aug 23, 2017
Verified Support
Dear Customer,

Before reacting kindly follow the instruction No. 7 as mentioned on the packet itself.

For more assistance kindly contact to our customer care cell as details mentioned below as well as on the packet:

CONSUMER CARE CELL
Parle Products Pvt. Ltd.
North Level Crossing, Vile Parle East,
Mumbai - 400 057
Phone No. : 022 - 6691 6929, Email : cs@parle.biz
Visit us at www.parleproducts.com
have bought parle bakesmith maries with 18 rs. paytm cash printed on it. But doing in paytm cash I am getting in valid code. Is this the new way to fool the public? such a reputed company cannot do this please let me know what is to be done? We purchased 2 packet
Parle Customer Care's response, Aug 23, 2017
Verified Support
Dear Customer,

Before reacting kindly follow the instruction No. 7 as mentioned on the packet itself.

For more assistance kindly contact to our customer care cell as details mentioned below as well as on the packet:

CONSUMER CARE CELL
Parle Products Pvt. Ltd.
North Level Crossing, Vile Parle East,
Mumbai - 400 057
Phone No. : 022 - 6691 6929, Email : cs@parle.biz
Visit us at www.parleproducts.com
Hi, I ve bought a Hide and seek and Parle Bake Smith Marie, In which both have Invalid promo code.
Is it a fraud the Parle co. is playing with public.
Please call me @ [protected] or mail [protected]@gmail.com
Parle Customer Care's response, Aug 23, 2017
Verified Support
Dear Customer,

Before reacting kindly follow the instruction No. 7 as mentioned on the packet itself.

For more assistance kindly contact to our customer care cell as details mentioned below as well as on the packet:

CONSUMER CARE CELL
Parle Products Pvt. Ltd.
North Level Crossing, Vile Parle East,
Mumbai - 400 057
Phone No. : 022 - 6691 6929, Email : cs@parle.biz
Visit us at www.parleproducts.com
Parle have become a fraud company, have started cheating consumers...
I also do not find any coupon code of 18 rs
Parle Customer Care's response, Aug 23, 2017
Verified Support
Dear Customer,

Before reacting kindly contact to our customer care cell as details mentioned below as well as on the packet:

CONSUMER CARE CELL
Parle Products Pvt. Ltd.
North Level Crossing, Vile Parle East,
Mumbai - 400 057
Phone No. : 022 - 6691 6929, Email : cs@parle.biz
Visit us at www.parleproducts.com
Respected officials of Parle, I am Pooja kothari from Mumbai, Maharashtra. I have just bought Parle BakeSmith The English Marie biscuits 5 pack with the valid paytm cash back offer printed over it. But when I have opened the pack there was no promo code printed anywhere in the pack.in such a condition, this is a case of complete fraud as the customer have bought the product but it had failed to fulfill customers needs. I call to customer care number then call not transfer to any person they disconnect the phone automatic.
Parle Customer Care's response, Aug 23, 2017
Verified Support
Dear Customer,

Kindly provide your contact details or contact to our customer care cell as details mentioned below as well as on the packet:

CONSUMER CARE CELL
Parle Products Pvt. Ltd.
North Level Crossing, Vile Parle East,
Mumbai - 400 057
Phone No. : 022 - 6691 6929, Email : cs@parle.biz
Visit us at www.parleproducts.com
Respected officials of Parle, I am Akash from indore. I have just bought Parle BakeSmith The English Marie biscuits 3 pack with the valid paytm cash back offer printed over it. But when I have opened the pack there was no promo code printed anywhere in the pack.in such a condition, this is a case of complete fraud as the customer have bought the product but it had failed to fulfill customers needs.
Parle Customer Care's response, Aug 23, 2017
Verified Support
Dear Customer,

Before reacting kindly contact to our customer care cell as details mentioned below as well as on the packet:

CONSUMER CARE CELL
Parle Products Pvt. Ltd.
North Level Crossing, Vile Parle East,
Mumbai - 400 057
Phone No. : 022 - 6691 6929, Email : cs@parle.biz
Visit us at www.parleproducts.com
Hi Team,
we have bought Bakesmith Marie Biscuits of Parle Product. On each pack there is a cash back coupon of 18/-.
We tried to redeem the same and we are getting it's INVALID COUPON. Is this the way to fool the customers?

Please help on this?

Thanks,
Prakash
Parle Customer Care's response, Aug 23, 2017
Verified Support
Dear Customer,

Before reacting kindly follow the instruction No. 7 as mentioned on the packet itself and follow the same.

For more assistance kindly contact to our customer care cell as details mentioned below as well as on the packet:

CONSUMER CARE CELL
Parle Products Pvt. Ltd.
North Level Crossing, Vile Parle East,
Mumbai - 400 057
Phone No. : 022 - 6691 6929, Email : cs@parle.biz
Visit us at www.parleproducts.com
Helo

I bought Bake Smith with MRP Rs.30 biscuit yesterday which has 18₹ Paytm cash when I tried to redeem my code it says "Please enter a valid promotional or voucher code". Pls solve this issue
Parle Customer Care's response, Aug 23, 2017
Verified Support
Dear Customer,

For more assistance kindly contact to our customer care cell as details mentioned below as well as on the packet:

CONSUMER CARE CELL
Parle Products Pvt. Ltd.
North Level Crossing, Vile Parle East,
Mumbai - 400 057
Phone No. : 022 - 6691 6929, Email : cs@parle.biz
Visit us at www.parleproducts.com
Hello Everyone, i was having the same issue but i found the solution.

Use the link: https://paytmmall.com/bakesmith codes will work.
If you are trying to redeem the code at https://paytm.com/bakesmith then it will show invalid code.

Hope it helps.
Parle Customer Care's response, Aug 23, 2017
Verified Support
Dear Customer,

For more assistance kindly contact to our customer care cell as details mentioned below as well as on the packet:

CONSUMER CARE CELL
Parle Products Pvt. Ltd.
North Level Crossing, Vile Parle East,
Mumbai - 400 057
Phone No. : 022 - 6691 6929, Email : cs@parle.biz
Visit us at www.parleproducts.com
Same complaint for me also. Brought parle bakesmith and no code printed inside of the pack. Parle company is creating bad image in public...
Parle Customer Care's response, Aug 23, 2017
Verified Support
Dear Customer,

For more assistance kindly contact to our customer care cell as details mentioned below as well as on the packet:

CONSUMER CARE CELL
Parle Products Pvt. Ltd.
North Level Crossing, Vile Parle East,
Mumbai - 400 057
Phone No. : 022 - 6691 6929, Email : cs@parle.biz
Visit us at www.parleproducts.com
I have bought parle HIDE & SEEK with 15 rs. paytm cash printed on it. But doing in paytm cash I am getting in valid code. Is this the new way to fool the public? So please don't bye these product.
Parle Customer Care's response, Aug 23, 2017
Verified Support
Dear Customer,

Before reacting kindly follow the instruction No. 7 as mentioned on the packet itself and follow the same.

For more assistance kindly contact to our customer care cell as details mentioned below as well as on the packet:

CONSUMER CARE CELL
Parle Products Pvt. Ltd.
North Level Crossing, Vile Parle East,
Mumbai - 400 057
Phone No. : 022 - 6691 6929, Email : cs@parle.biz
Visit us at www.parleproducts.com
have bought parle bakesmith maries with 18 rs. paytm cash printed on it. But doing in paytm cash I am getting in valid code. Is this the new way to fool the public? such a reputed company cannot do this please let me know what is to be done? We purchased 2 packet
Parle Customer Care's response, Aug 23, 2017
Verified Support
Dear Customer,

Before reacting kindly follow the instruction No. 7 as mentioned on the packet itself and follow the same.

For more assistance kindly contact to our customer care cell as details mentioned below as well as on the packet:

CONSUMER CARE CELL
Parle Products Pvt. Ltd.
North Level Crossing, Vile Parle East,
Mumbai - 400 057
Phone No. : 022 - 6691 6929, Email : cs@parle.biz
Visit us at www.parleproducts.com
i am aniruddha, i bought 4 packs of bakesmith, parle . its said rs 18 paytm cash inside per pack. my bad luck the codes are invalid as i tried many time. company must mention that promo code may be invalid. very disappointed on parle and paytm both.

Parle Customer Care's response, Oct 3, 2017
Verified Support
Kindly contact our customer care cell for more assistance before reacting anything like this.
No promo code found on the parle bakesmith biscuits
Parle Customer Care's response, Oct 3, 2017
Verified Support
Kindly contact our customer care cell for more assistance for better resolution.
Good way of selling the product by fooling customers
Parle Customer Care's response, Oct 3, 2017
Verified Support
Kindly contact our customer care cell for more assistance before reacting anything like this.
The code is there however more like embossed. You have to see like you look at gandhi image in water mark on 500 note. Written in silver colour.

The code will work only in paytmmall app and not on paytm app. I hope it will help everyone.
Parle Customer Care's response, Oct 3, 2017
Verified Support
Thank you for sharing this helpful and awareness message..
have bought parle bakesmith maries with 18 rs. paytm cash printed on it. But doing in paytm cash I am getting in valid code. Is this the new way to fool the public? such a reputed company cannot do this please let me know what is to be done? We purchased 2 packet
Parle Customer Care's response, Oct 3, 2017
Verified Support
Kindly contact our customer care cell for more assistance before reacting anything like this.
Respected officials of Parle, I am Ganesh from Pune, Maharashtra. I have just bought Parle BakeSmith The English Marie biscuits 5 pack with the valid paytm cash back offer printed over it. But when I have opened the pack there was no promo code printed anywhere in the pack.in such a condition, this is a case of complete fraud as the customer have bought the product but it had failed to fulfill customers needs.
Parle Customer Care's response, Oct 3, 2017
Verified Support
This is not our official email id.

Kindly contact our customer care cell for more assistance before reacting anything like this.

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