[Resolved]  Parle — product adulteration

Address:Mumbai City, Maharashtra, 400001
Website:Parleproducts.com

I have been a customer since my childhood. I bought two biscuit packets this week and found a hair inside a biscuit. I feel really horrible. I have been eating it for a long time. Never came across hair or anything in biscuits. This is shocking to me to find a hair in the biscuit. I have kept that biscuit and the hair that cooked with biscuit to lodge a complaint. Please look into this matter. I cannot compromise on quality of the biscuits.
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Sep 16, 2017
Complaint marked as Resolved 
Parle customer support has been notified about the posted complaint.
Verified Support
Aug 14, 2017
Parle Customer Care's response
Kindly contact to our customer care cell through below given details for assistance:

CONSUMER CARE CELL
Parle Products Pvt. Ltd.
North Level Crossing, Vile Parle East,
Mumbai - 400 057
Phone No. :[protected], Email : [protected]@parle.biz
Visit us at www.parleproducts.com
Complaint comments 

Comments

Hi All,

I am not able to redeem promo code i bought parle hide and seek which had 15rs cash i was not able to get that cash when i tried it says enter valid promotional code

Regards
Shankar

Parle Customer Care's response, Aug 14, 2017
Verified Support
Kindly contact to our customer care cell through below given details for assistance:

CONSUMER CARE CELL
Parle Products Pvt. Ltd.
North Level Crossing, Vile Parle East,
Mumbai - 400 057
Phone No. : 022 - 6691 6929, Email : cs@parle.biz
Visit us at www.parleproducts.com
The Parle Monaco Biscuits have been consumed by me for years. But for the first time, I found a black colour hair inside the surface of the biscuit.

Being a regular consumer, I would like to bring this matter to your notice. Please do the needful and pay the relevant damages caused.

Email ID - [protected]@gmail.com

Parle Customer Care's response, Aug 14, 2017
Verified Support
Kindly contact to our customer care cell through below given details for assistance:

CONSUMER CARE CELL
Parle Products Pvt. Ltd.
North Level Crossing, Vile Parle East,
Mumbai - 400 057
Phone No. : 022 - 6691 6929, Email : cs@parle.biz
Visit us at www.parleproducts.com
I have red your complaint against Parle biscuits.

I am consumer from US, I have also found Defective' biscuits.
I have lodged complaint with Parle.I haven't received reply from Parle.

Parle bears global recognized Certifications such as ISO:22000 & FSSC:22000
plus there is inspection of Export Inspection Council of India.

Parel Company and these agencies try to cheat consumers

It is "Breach of Trust "

I am planning to lodge a Consumer Complaint in Consumer Court.

If, you are interested please, contact me immediately.
Kindly invite other Parel biscuits complantants.

DO NOT SUBMIT/GIVE YOUR DEFECTIVE PRODUCT TO pARLE cOMPANY/DISTRIBUTOR.
IT IS A LEGAL PRROF !

Remember ! " United we Stand, Divided we fall "

Thanks,

Rajesh Ranade
USA
e-mail :[protected]@yahoo.com

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