Parth Engineers — Regarding refrigerator

I had purchased a refrigerator model no RT50H5809SL/2014 in Jan 2016 in vadodara
for last couple of months it was not functioning properly i.e. it was not cooling sufficiently.
i made a complain in your service center
the service engineer mr Parth Chatterjee of QARMATEK SEVICES PVT LTD declared that since there is an internal wiring mistake hence it cannot be reparable
i wonder how on earth a product so costly only works 5+ years only.
since then i made so many calls to your customer care and even written so many mails but no body either visited or has given any suitable justifiable reply
i dont expect from a reputed company like yours
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    Parth Engineers
    29, royal green, vadsar, vadodara 390010
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