[Resolved] Parveen Travels — Breakdown of bus service tid: bspt[protected]th april 2016

2 Reviews
Chennai, Tamil Nadu, India
Dear sir,
Please be informed that i boarded the ac sleeper from madurai to chennai on 24th april 2016. My seat no is u 10 with boarding point as mattuthavani at 9.50 pm. The bus stopped after crossing trichy @1230 hours and till 0430 hrs the vehicle could not be repaired and the substitute vehichle a non ac semi sleeper started @0430 hours and dropped the passengers in chennai with 3.5 hours delay. Due to above delay i had forgo an important meeting scheduled between 0900 hours to 1200 hours and also i had to apply for a casual leave for 0.5 days.
Kindly request the travels to compensate for the following:
1.Four hours delay resulting in casual leave.
2. Lack of ac for the rest of the journey in semi sleeper non ac.

Thanking you
Yours faithfully
Complaint marked as Resolved May 15, 2017

Complaint Status

[Apr 25, 2016] Parveen Travels customer support has been notified about the posted complaint.
Verified Support
Parveen Travels Customer Care's response, Apr 27, 2016
Dear Sir,

Please be informed that, stern feedback has been shared with the concern team to improve our Quality of service.

As discussed with your good self, we have forwarded your details to concern department, will contact as soon as possible.

In case of any other further assistance in future, please do mail or call us at the below said numbers.

Thanks & Regards,
Customer care
Complaint comments  1 Comment     Updated: Share0Tweet0


Parveen Travels — Very worst travels

Very worst travels ever travelled.They make passengers wait for more than 2 hrs every weekend for chennai to coimbatore vovlo AC bus.Such a poor service.please dont book this travels

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    AB Towers, #148, Perambur Barracks Road, Purasawalkam, Chennai, Tamil Nadu, India - 600007
    Parveen Travels - Breakdown of bus service tid: bspt 522118402 - 24th april 2016