[Resolved] Parveen Travels — Breakdown of bus service tid: bspt[protected]th april 2016
Chennai, Chennai District, Tamil Nadu, India
Please be informed that i boarded the ac sleeper from madurai to chennai on 24th april 2016. My seat no is u 10 with boarding point as mattuthavani at 9.50 pm. The bus stopped after crossing trichy @1230 hours and till 0430 hrs the vehicle could not be repaired and the substitute vehichle a non ac semi sleeper started @0430 hours and dropped the passengers in chennai with 3.5 hours delay. Due to above delay i had forgo an important meeting scheduled between 0900 hours to 1200 hours and also i had to apply for a casual leave for 0.5 days.
Kindly request the travels to compensate for the following:
1.Four hours delay resulting in casual leave.
2. Lack of ac for the rest of the journey in semi sleeper non ac.
Complaint marked as Resolved May 15, 2017
[Apr 25, 2016] Parveen Travels customer support has been notified about the posted complaint.
Verified SupportParveen Travels Customer Care's response, Apr 27, 2016
Please be informed that, stern feedback has been shared with the concern team to improve our Quality of service.
As discussed with your good self, we have forwarded your details to concern department, will contact as soon as possible.
In case of any other further assistance in future, please do mail or call us at the below said numbers.
Thanks & Regards,
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