Parveen Travels — change of bus/ not punctual / worst quality

Hi,

I have booked parveen travels corona ac sleeper to travel from chennai to tirunelveli on 17th april 2019. Boarding point is koyambedu and departure time is 10.15 pm. We were asked to come to baording point by 9 pm (1 hr early) to minimise the delay due to traffic. All the passengers arrived early but we were asked to board a chennai to coimbatore bus and told that tirunelveli bus is waiting in perungalathur. Bus started by 10 pm and reached perungalathur by 1.30 am :- (. Many passengers were with kids and infants. We all were awake till then to get into tirunelveli bus. When bus reached perungalathur, we enquired in parveen office and shocked to hear that bus is on the way, pls wait (?). Finally bus came by 1.50 am, after getting into bus also, they were not willing to start, when enquired angrily by passengers, they told they were waiting for passenger (??). Finally they started by 2 am and bus quality is very poor with more noise disturbing sleep. To be noted, they have charged rs.1417 for me (Rs.1900 for some passengers). This was really pathetic and i won't recommend parveen travels to my friends and relatives and will avoid booking the bus in future.

Thanks & regards,
Yashir