Parveen Travels — Express delivery

SatVim

from Bengaluru, Karnataka

Address:

Bangalore, Karnataka, 560068

We made a booking for parcel from nagercoil to bangalore. We specifically checked if the parcel can be dropped in madiwala, bangalore. The booking person at nagercoil promised that we will get it in madiwala center on the 3rd day. But when we went to madiwala center on 3rd day and asked for the package, they told it will not come here and we have to pick it up from mysore road center which is 15kms from our place.

Why do you guys have to cheat just to take an order. If you had told that it cannot be sent to madiwala, we would have used other services. The response from the staffs here at madiwala is also not proper. No one wants to take up the responsibility and act on it. They are making us go everywhere. They are asking us to check with nagercoil center for this mishap.

I thought parveen was genuine one, but looks like they are also fraud in these cases. Just for rs180/. They are spoiling their reputation. I would really like someone to take responsibility for this transaction and act on it.

Attached image clearly states it will be delivered in madiwala

+1 photos

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Comments

SatVim

from Bengaluru, Karnataka

They are not fit to do these type of services. Wish to see them out of business soon and some genuine transporters take up this place and do a good job. I will be more than happy to support the new guys.

Parveen Travels Customer Care

from Chennai, Tamil Nadu

Verified Support

Dear Sir,

We apologize for the inconvenience caused. Please be informed that, stern feedback has been shared with the concern team to improve our service quality.

As discussed with Mysore Pt Express Branch Office, delivery can be taken in Bommanahalli Pt Express Branch.

Thank you for choosing PT Express as your courier partner.

For any further assistance, please feel free to contact us on below given contact details.

Thanks & Regards,
Customer care

Parveen Travels Customer Care

from Chennai, Tamil Nadu

Verified Support

vijaysankar21

from Chennai, Tamil Nadu

Parveen Travels — Booked mercedes benz bus bus cancelled and alternate provided on another travels and informed 1 hour early different boarding point.

Booked mercedes bence but bus cancelled and alternate provided on another travels and informed 1 hour early different boarding point. which is far distance from our location and bus ticket is less.
public please avoid such a fraud travels. bitter experience.

guru sankaran

They r not responding to the phone call, they are bit slower, the bus is late

Dennyson Parkkavan

from Bengaluru, Karnataka

Dear Management of Parveen Travels. I have similar incident. My brother booked my bike to be delivered to bangalore Madiwala and send me the tracking ID no. After one day i checked the status it read that it was loaded and un loaded in trichy itself. I tried to contact the no provided in the message sadly the no does not exist. I called your customer care no and inquired and they told me the parcel was not loaded due to shortage of space and only the next day it will be loaded and the delivery will be after 2 days. I would like to ask you few things.
1. When you already have enough parcel and you are sure that it can not be sent that particular day why do you book the parcel without even informing this to the customer?
2. When you are an established forum how could you give a mobile no that is not in use? Is it to disappoint the customer?
3. If the parcel is not sent when you were supposed to send why dont you have the courtesy to inform to the concerned customers at least through SMS, after all you charge pretty more money than others.
Kindly rectify these things or else people will not opt for you as there there are several other services.