[Resolved] Parveen Travels — no water bottles in ac volvo bus

Shuaib Mohamed Haneef

Address:

Chennai, 605014

It is sad to note that I did not get a water bottle when I needed the most travelling from Pondicherry to Coimbatore by Volvo bus. Travelling by AC bus, water bottles are to be given. The driver in a cool manner replied that he forgot to take the case.

This is callous and travel agency, established as Parveen, must be aware that the body needs to be hydrated while travelling by AC bus. The worst comes when the driver is least bothered. I couldn't take my regular pills because of the same.

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Feb 6, 2020

Complaint marked as Resolved

Parveen Travels customer support has been notified about the posted complaint.

Verified Support

Jan 06, 2020

Parveen Travels Customer Care's response Dear Sir,

We regret for the inconvenience caused.

Thanks for bringing the complaint to our notice.

We would like to inform you that, same complaint has been forwarded to the concern team and we will be taking appropriate action on the same. Kindly share your ticket PNR number.

For any further assistance, please feel free to contact our customer service on below given contact number.

Thanks & Regards,
Parveen Travels
Customer care
[protected]