[Resolved] Parveen Travels — not dropped in destination | |||
I have booked ticket from chennai to vedaranyam through red bus, i got a confirmation message from red bus with the contact details, on boarding the bus was 1hr late and they said due to driver issue bus changed and alloted me l8 in different bus, suddenly by 7.30 they stopped the bus in velankanni and said you have to travel by your own, being new to the place i didn't know where and how to go to my destination, i searched for the travels agency in that location but it will open on 9.30 only, now it was 8.43 am i am still in velankanni and i am traveling for emergency situation, how you treat your passenger like this, i want to ban this travels in red bus. This is not new to the travels as i booked ticket for my brother in law past week and it was 4hrs late. Was this information helpful? | |||
Feb 6, 2020 Complaint marked as Resolved Parveen Travels customer support has been notified about the posted complaint. Verified Support Jan 06, 2020 Parveen Travels Customer Care's response Dear Sir, We regret for the inconvenience caused. Thanks for bringing the complaint to our notice. We would like to inform you that, same complaint has been forwarded to the concern team and we will be taking appropriate action on the same. Kindly share your ticket PNR number. For any further assistance, please feel free to contact our customer service on below given contact numbers. Thanks & Regards, Parveen Travels Customer care Verified Support Jan 06, 2020 Parveen Travels Customer Care's response Dear Sir, We regret for the inconvenience caused. Thanks for bringing the complaint to our notice. We would like to inform you that, same complaint has been forwarded to the concern team and we will be taking appropriate action on the same. Kindly share your ticket PNR number. For any further assistance, please feel free to contact our customer service on below given contact numbers. Thanks & Regards, Parveen Travels Customer care [protected] | |||
 2 Comments | |||
Comments
Sir I am ticket book in Praveen travel one sit available so booking in ladies set so driver not accept in my travel I am accepting so pls refund my booking amount driver also 100% refund your amount in tack me driver number [protected]
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Travelled from Trichy to Chennai . My parents aged above 75 years are asked to get down before the mentioned stop.
Vehicle Number: PY01CP3499
You have to initiate action against these 2 people.
We would not recommend & we won't travel anymore in Parveen Travels.
Vehicle Number: PY01CP3499
You have to initiate action against these 2 people.
We would not recommend & we won't travel anymore in Parveen Travels.
SYNSARA-2K19 Hackathon's reply, Jan 27, 2020
And moreover they didn't provide a blanket & not even a courtesy to ask elderly people.
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AB Towers, #148, Perambur Barracks Road, Purasawalkam, Chennai, Tamil Nadu, India - 600007
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