Parveen Travels — poor service and no commitment!

Address:

Chennai, Tamil Nadu

My mother is travelling from thrissur to chennai.
First of all they couldn't come on time. She had to board from a different point, they had sent a volvo and she had to go to a different boarding point and then again board the bus from there.
The bus was supposed to arrive at 6.30. And now they said they cannot drop in the dropping point mentioned, they will drop in a different place.
She still hasn't reached chennai and i am really worried. Very poor response from the office too. They do not even have the courtesy to even call and check and confirm when the bus will arrive. Worst service ever. This has never happened with any other travels and i will definitely never book through parveen again.