Parveen Travels — ticket booked but no pick up

Address:

Periyar bus stand Madurai, 625001

Dear parveen travels,

This complaint is regarding the recent discomfort i felt in today morning. Actually i had booked a ticket for madurai to nagercoil through online. The scheduled boarding time was 4:45 a. M. And i had receached at 4:30 a. M. Itself. But the bus did not come for pick up and while checking with the local branch i. E. Madurai periyar bus stand pick up point. No bus where come at this pick up point and left me stranded with no where to go.

Actually i was traveling for business purpose meeting and was scheduled for an important meeting. Due to this carelessness and lack of communication and response for branches and customer support i was forced to miss out the meeting. I need refund of amount and proper action need to be taken for the incident.

Redbus mticket
Route: madurai to nagercoil
Ticket no: tnc[protected]
Passenger: syed mustafa (23, male)
Pnr: abbjbam5940102
Travels: parveen travels
Departure: 04:45 am nov 11, 2019
Seat numbers: v1
Total fare paid: rs.420.0
Boarding point: periyar bus stand
Landmark: opp to bus stand
Address: shop no. 10, t. P. K. Road,, periyar bus stand opp.
Boarding point contact:[protected], [protected],[protected]
Parveen travels customer care:
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Redbus helpline:[protected]