Parveen Travels — Worst customer service... Fooling people with brand name

Address:

600020

My experience with Parveen has been extremely disappointing.
Pnr ref BSPT[protected]
They made me n my family change three vehicles to travel from Chennai to Nagercoil.
Vehicle departure delayed by 3 hours... Reached destination with a delay of 5 hours...
I missed my brother's wedding coz of this rediculose service...
They took unnecessary breaks a total of 1.5 hours... Filled diesel on the way... Spending about 30 mins in Madurai...

My return journey with Parveen was even more worse:
Pnr ref : BSPT[protected]
They did not pick me up from the boarding point, instead to an alternative route... I was not intimated about these changes untill I called Chennai office... I was stranded with my family at 11pm in a lonely town... They asked me to travel to bye pass to take KPN bus to another point... And it was the worst ever journey I ve had...
On the whole Parveen Travels... Unfit to be in the industry...
I would not suggest Parveen to anyone...
They can't substantiate the loss I underwent.
They really do not care about their customers rather try to reduce Thier cost by clubbing customers in different vehicles.. prior booking with them does not mean anything...
Govt. Buses are much better than Parveen...
One more thing... Thier buses are mean to be scrap... They just carry a Volvo logo... And worse than Leyland...