Parveen Travels — worst service provided

Address:Praveen travels egmore, 600020

I was informed that the bus started in early morning at 2 30am to tripathi and i confirmed the say by contacting the office near by.. Calling by 2.15am and shouting at us saying bus is going to leave and asking us to take a private cab to come all the way to egmore.. After 5mins we reached the stop bus was still standing there. What kind of customer service is this??
While returning back the bus was stopped in chennai ambattur which us almost 30kms away saying that bus tyre was busted and no alternative was taken place in morning at 3.20am we were waiting still 4.40am no spare bus came then we got a private cab to reach our home by paying rs509.. None of the executive were polite especially the egmore contact person was very arrogant and not listening what we were talking..
Necessary action to be taken.
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    Parveen Travels Phone
    + 91 44 2819 3538
    + 91 44 2479 2939
    Parveen Travels Address
    AB Towers, #148, Perambur Barracks Road, Purasawalkam, Chennai, Tamil Nadu, India - 600007
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