Paschimanchal Vidyut Vitran Nigam [Pvvnl] — bill paid amount not updated in my account

Address:

201102

I have payed rs1575 thro net banking wide tech process solution ref no[protected]/[protected].
Amount deducted from my bank account & meaasage also received but same not upadte in my electric a/c.
Since 2 days, i have tried on customer case no [protected] but not successed
Please manage the same and receipt to send on my mail idqa. [protected]@dljm.com (My registred mail id)