Passport Office Bangalore — passport re-issue pending since last 10 weeks

Dear sir/madam
My passport re-issue appliation (Bn[protected] is pending since 9th mar 2018. Even though there is no address change, it was sent for police verification on 9th apr 2018. Since then the status shows 'pending with sp office'. When the visited the sp office in anekal, they say that passport application is not received yet. I visited passport office to enquire the same on 7th may 2018. They just re-initiated the police verification. But still there is no change in status and it is still shown as pending with sp office.

This delay is totally unacceptable. The sla shown in website is 2-3 weeks, now its been 10 weeks. Is there nobody monitoring the sla's in passport office?
Request you to take this in priority to process my application asap

Thanks,
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Dear Sir,

This is to inform that i had applied the passport on 18th April 2018, till date my passport have not processed.Appreciate your support on this .

Service request number : [protected]
File Number : BN[protected]

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