Passport Office Bareilly — minor change in name not correcting according to rules specified by govt.

Address:

Bareilly, Uttar Pradesh, 243001

My father visited passport office bareilly.in his old passport there is a typographical error in his name. All his marksheet dated back to 1960's has correct spelling of name. When he visited passport office for renewal of old passport he was repeatedly turned away by passport office claiming this is his error and cannot be rectified. But as per passport seva rules and regulations guideline book any minor change in name can be rectified easily on submission of required documents.

My father has all the documents necessary for making the changes but still he is being turned away by the authorities. He is a senior citizen and i request you to please help me in this case.