Passport Office Chandigarh — i am complaining about my passport file close

Address:

H.No 61/29, old mata gujri,mundi kharar, kharar, Punjab - 140301,

I have a complain regarding file no. Ch[protected], ch[protected], ch[protected]. After submitting all documents or applied for passport on 16th jan 2020 and rpo sent my files for police verification but in the mean time my mother expired so i went to my home town and after 3-4 days i got a call from police station and told him my current situation (That i am out of station due to mis happening) then after 5-7 days i returned to my chandigarh and went to police station and they replied that we have sent your file back to rpo. I went to rpo office sector 35 chandigarh they told me to take appointment first and got appointment date 14th apr 2020 but suddenly prime minister announced lockdown due to covid19 after unlock and rpo reopened on 25th june 2020 and after 5 days i received a msg from rpo that your file has been closed and need to contact the passport office. So we went to passport office met the official there who was quite rude to us and when we asked him the reason for the closure. He did not wish to explain anything.
We are really worried on how to get it sorted.. Again applying for a fresh passport means again spending so much time, money.
Please help us...