Passport Office Chandigarh — non issuance of passport

Address:

B-1216 kailash chowk civil lines ldh, Ludhiana, Punjab, 141001

I have applied several time for passport.. Every time issue was my birth certificate.. So after several effort i got made my bc certificate and now i have submitted my certificate aslo.. But no info is provided and again file is under review... No one take calls.. And no rplies from their side... I need my passport.
My file no. Is this ch[protected].
Plz provide solution to this