Passport Office Chennai — Untrained Offcials in Saligramam PSK

Address:

Chennai, Tamil Nadu

Dear Sir/Madam, I went to Saligramam PSK in Chennai to apply for passport on[protected] with the Address proof documents (Gas Bill, EB Bill, and HR letter of our company Dupont). After all verifications at the earlier counters, and in the counter A and after taken the photograph of mine they have informed me to check with the officials in the B block. When went and showed them the originals, that person told me that those are not the proper address proof documents. They need only Ration Card, or Voter Id, or Bank statement from nationalised bank. None of the other documents they are not accepting. Then i showed the list provided in the online application form i filled in which we have the list of the documents we need to carry as proof. They are not even ready to see the list and they are asking me to go out and bring the said document alone. When i showed the list from the online form, they were telling that online site is having some problem. How they can say that? Because we are applying in the online. The address i have shown is my own address which was bought in 2011 itself but i am unable to get the passport with that address. Please help in this.