Passport Office Ghaziabad — passport not received after 2 months over

Address:

Mathura, Uttar Pradesh, 281001

My daughter and wife has submitted passport files on 19 sept 2018. But still i am waiting for passport. Current status is "police verification report for passport application is under review at the regional passport office. Passport will be dispatched after police verification report is found clear, subject to granting. The applicant would receive an sms/e-mail once the passport is dispatched." and this status from last one month.
I raised the grievances [protected], email to eam, pseam, diream, rpo. Ghaziyabad, passport. Pg. But no one given the reply.

Now i didn't understand what can i do.

File - gz04c[protected], gz04c[protected]

My wife name/contact no: rashmi varshney : [protected]