Passport Office Ghaziabad — passport process

Address:

Ghaziabad, Uttar Pradesh, 201010

Hi,
My name is priya singh bhadauria, file number is gz[protected]. I have applied for passport from passport seva kendra, business park 4, sahibabad and my appointment their was on 11th september 2018. It has been almost 25 days and my file was sent to rpo for futher review but status is same since last 25 days.
I have visited passport seva kendra two times in between and even police station indirapuram. From police station, from an officer i got to know that my file is not further generated from rpo. I have to fill a form for exam and i need this on urgent basis. I was aware maximum it will take 30 days for complete process otherwise i may have an applicant for tatkal one. No one picking up calls from rpo ghaziabad and nor even replying mail.

Please help me as soon as possible.
Thanks and regards.
Priya bhadauria

Please help me regarding the same.