Passport Office Ghaziabad — very much delay in passport re-issue process

Address:GAURCITY 2, 201009

Hello sir/madam,

As i heard that now applying new/re-issue passport became very smooth and appreciating process but it is really bad and disappointing experience for me still struggling.

I had applied my passport on 20th december, 2018 with file no: [protected] (Last 10 digit) and done with my police verification by 25th december, 2018, after that i received a message from ax-tcspsk that "police has submitted adverse report for your current address" so i maid call to customer care, executive said he don't have any clear detail so need to take appointment for passport regional office ghaziabad. When i checked for appointment, the available date was for one month later and i got 12th jan, 2019. Once i reached on 12trh jan, at enquiry counter he said meet in room no 333 and officer given me one form and said to fill and submit for previous address verification.

I filled the form and he initiated "a new police verification request at previous address1 (Which is my parental address) is sent to police" and i specially visited to my home town for verification on 15th jan, 2019 and unnao kotwali police man demanded 1100 rs to proceed further ……….. Again i received call from liu office on friday 22nd jan, 2019 for verification.

When i checking for status, still getting police verification report not clear and application is under review at regional passport office.

I called many times to customer care but they didn’t provided any status and said to call passport regional office ghaziabad, called many times but no one picked call.

Please suggest if anything required from my side.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Passport Office Ghaziabad
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    23%
    Complaints
    304
    Pending
    0
    Resolved
    70
    Passport Office Ghaziabad Phone
    +91 12 0270 1211
    +91 12 0270 0320
    Passport Office Ghaziabad Address
    CGO Complex-1, Hapur Road, Hapur Chungi, Kamala Nehru Nagar, Ghaziabad, Uttar Pradesh, India - 201002
    View all Passport Office Ghaziabad contact information