Passport Office Guwahati — Complain letter

Address:	Kamrup Metropolitan, Assam, 780001
Website:	[email protected]

Sir, I applied for a passport through online and paid for it as well as took an appointment on 10/3/17 at 9:30 am. As per procedure I was called and handed over my certificates on by one and got my photography and fingerprints taken and sent to section B where I encountered at B2 counter for verification. Here I was asked for my home address documents for bank passbook etc which I showed him my I Card which without any reason rejected it saying to come in other day within the month. But I requested him to take a closer look at the ICard as the I card is of the govt of Assam with the full particulars of the person his address signed by the superintendent of Police Dibrugarh. Now the question is that is this I card of a govt employee as sub inspector of police whose record stands clear in the so called RR (reserve register) for his entire service life signed by a D. G. P during his enrolment has no value than bank passbook cover is really ridiculous. Therefore I request to revise the matter as I am putting this matter to high authorities for refusing and arrogantly behaving to me when I requested him to look into the matter, as my passbook was not with meand may have got misplaced as I usually withdraw my salary through ATM and has no certain time to rectify it. This is for your kind information and necessary action.
S. I Anjan Saikia Dibrugarh Police