Passport Office Hyderabad — misbehaving

Today(21/11/19), a person sitting on counter 22(round 1) 11:15 to 11:30 am(begumpet passport service) misbehaved with my mother. How can someone be appointed who don't know how to behave with a women and doesnot know any language except telugu.
I request you to take action against this kind of pathetic and ##.
I also request to the recruitment committee to take measures before appointing such kind of people and to see whether people recruited have basic and minimum manners to behave with a women
I hope my words may be taken seriously
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    Passport Office Hyderabad Phone
    +91 40 2771 5333
    +91 40 2771 6149
    Passport Office Hyderabad Address
    D.No.8-2-215 to 219, Kummarguda, Secunderabad, Hyderabad, Andhra Pradesh, India - 500003
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