Passport Office Hyderabad — passport documents wrong updates

Address:Hyderabad, Andhra Pradesh, 500003

My mother applied for passport with a valid aadhar card. She was told to publish ads in news paper for her name change and come again. We did that and went again, now the lady on the counter came up with the list of another documents. When my mother told that why didnt you update me that day to bring more documents, then she misbehaved with my mom saying you better get your work done with that guy itself. If you have to get the work done from me then you have to do this only. She was very rude and didnt know how to talk to an aged person. I dont know her name but i am really pissed off with such behavior. Now again we have to get the docs and go there. This is irritating. She thinks as if she is working there for free and can talk anything to anyone.
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    Passport Office Hyderabad
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    Passport Office Hyderabad Phone
    +91 40 2771 5333
    +91 40 2771 6149
    Passport Office Hyderabad Address
    D.No.8-2-215 to 219, Kummarguda, Secunderabad, Hyderabad, Andhra Pradesh, India - 500003
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