Passport Office Lucknow — 4 months delay in passport renewal | no response on grievances & rpo lucknow

This is in reference to my application for re issuance of passport. I had appeared for document verification and interview purpose at post office allahabad on 14th nov 2018. My application for the same is submitted under file number lk01c[protected]. The same is pending since the date itself and not even the police verification has been initiated. I had logged grievance also on 3rd jan 2019 (Service request number [protected]). The grievance has been shown resolved (After waiting for more than 20 days) without giving any resolution and with an update to connect with the regional passport office, lucknow for further clarification. However, email send on 27th jan, 30th jan, 3rd feb, 18th feb, 19th feb and many more to lucknow rpos has not been ever responded back.. I tried calling the available phone numbers of rpo lucknow but there was no response (Goes continuously busy).in view of the above facts and an almost 4 month time from application till date, even the police verification has not been initiated and no help from the rpo and grievance cell.