Passport Office Mumbai — Delay in passport proceedings

Hello.

I had submitted my passport application on 13th October 2021 and on 17th my police verification was done. And usually it takes 3-4 days for police to submit the documents but for me it took almost 15 days. And on November 3rd the police guy send the documents to SP office for review. I went 3 times at the police station to check the station and they alway use to say that it's stuck in the system it will go ahead automatically and later i went again on November 3rd and shouted at the police so it front of me he processed my application. The Trombay police station people where just playing around with me.

And today it's 14th November and still my application is in the SP office for review. Its so pathetic. The process which was said to improve has again came back to the same old stage. And there is no contact details of the SP office. What can we citizens do about this. I'm in an emergency situation where I need to travel aboard for some medical condition. And still my passport isn't arrived.
Kindly someone help me about this situation. Its a humble request.
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Nov 14, 2021
Updated by Numer Khan
I was asked to pay around 1500Rs at the police. So they said it will be done quickly. But still no response.
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