[Resolved]  Passport Office Nagpur — Tatkal Passport issue

Hello sir, I came today for my passport from nanded to nagpur and they sent me back because I was not having annexure f with me. I was having all my original documents with me but they sent me back the person who was sitting their to verify documents he was not aware that state bank of patiala is a natinalise bank and it's pass book is a valid proof of address. As per passport.gov.in website you can have either annexure f or any of the 3 documents from the given list of documents but in nagpur they told me that annexure f is mandatory document for tatkal if this is the case why this is not mentioned on your website and why call centre guys are not aware about this I called on[protected] twice to confirm this thing and even they told me that annexure f is not a mandatory document if you are having 3 documents out of those 16 documents then why nagpur passport seva kendra is not following this rule people are coming from Parbhani, Nanded etc by taking online appointments and they are sending them back there is a option called document upload for user then why they have not taken my documents and proceed further I would upload that annexure f once came back to nanded. This service is created for users and they are sending them back only because of annexure f and it's not mentioned anywhere that it's a mandatory document for tatkal passport. Nagpur passport seva kendra only troubles people for small small things and why nanded. Could you please help me understand all these queries because they are sending back everyone because of annexure f.its is not easy to get annexure f from any of the person in the given list if someone is applying through tatkal it means they need this as soon as possible but nagpur office guys are sending them back I asked one of the Rpo officer for same query and he told me if you want to do a complaint then go ahead annexure f is compulsory for nagpur office why they have their own rule iam not able to understand they wasted my time and money both travelling from nanded to nagpur takes 9 hours for journey and then whole day I was waiting for my bus this is not acceptable you guys are giving trouble to people not helping them. Thanks, Harjinder
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Aug 14, 2020
Complaint marked as Resolved 
Passport Office Nagpur customer support has been notified about the posted complaint.
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    Passport Office Nagpur Phone
    +91 71 2251 1741
    +91 71 2251 1742
    Passport Office Nagpur Address
    CGO Complex, B-Block, First Floor, Seminary Hills, Nagpur, Maharashtra, India - 440006
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