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Passport Office Patna — passport process delay

I have submitted an application for fresh passport on 24th oct (Appointment date) at post office passport camp darbhanga and my police verification was done on 7th december, after more than 1 month. Now status on passport website is as below for more than 20 days:

Police verification report for passport application is under review at the regional passport office. Passport will be dispatched after police verification report is found clear, subject to granting. The applicant would receive an sms/e-mail once the passport is dispatched.

Every time i check online status it is showing this message. Please let me know the reason for delay in issue of passport. My details are furnished below:

File number - pa27c[protected]
Dob - 14th nov 1987
Name - deepak kumar bharti

Complaint Status

[Dec 25, 2018] Passport Office Patna customer support has been notified about the posted complaint.
Updated by Bibha kumari117 Dec 30, 2018
I have raised grievance in passport online portal for same but got standard reply it is under process. I still don't know how much time it will take and what is the reason for delay.
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    D-Block, Maurya Lok Complex, Patna, Bihar, India - 800001