Passport Office Thane — Delay in processing of passport renewal

Address:Thane, Maharashtra

My name is Tushar Kambli staying at Qatar, Doha. I had applied for the renewal of my passport on 30/05/2015 through Indian Embassy, Qatar. Till date I have notyet received my passport. On enquiring with Indian Embassy, Qatar I was been informed that in spite of sending the reminder thrice to Thane Passport Office, they have not yet reverted with the clearance certificate. I personally called Thane passport office and enquired about the same. It was really shocking to know that Thane passport office had not received any mails from Indian Embassy which was absolutely a wrong statement. Further I personally followed up with Naupada Police station Thane and on personal request Police department helped me out in this situation. They personally handed over the clearance certificate to Thane Passport Office on 23/July/2015. However Thane Passport Office has not taken any efforts to submit the clearance certificate to Indian Embassy Qatar till date. I have been personally following up with Thane Passport Office from Qatar but even then there is no positive response from their side. Worst part is that during the official working hours, passport office contact number[protected] is always busy continuously. After continuously trying you manage to get through this number once or twice. On calling the office staff give a irresponsible reply to call back after some time or next day again forgetting that this call is made from abroad and not from India. Today is 28/July/2015 and I am suppose to travel back to India on 31/July/2015 for an official visit. But even after submitting the passport for renewal two months back, my passport is not yet received on time. The details of my passport are as follows Passport Number F4727057 Date of Expiry 29/August/2015 Place of Issue Thane Date of Submission for Renewal 30/May/2015 Place of Submission for Renewal Indian Embassy, Qatar, Doha
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    Passport Office Thane Phone
    +91 22 2583 0116
    +91 22 2583 0121
    Passport Office Thane Address
    MIDC Building, Vardaan Sankul, Wagle Estate, Thane, Maharashtra, India - 400604
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