Passport Office Thane — Renewal of Passport awaiting more than a month

Renewal of passport is submitted in Passport Seva Kendra Jalgaon (Maharastra, Mumbai) and we were told that passport would be renewed and sent to home. However its stuck at verification for more than a month and tried to follow up with office but no response.

Could this be escalated as my parents need to travel on urgent basis?

Acknowledgement receipt for File Number: BOE[protected]

Kind Regards
+1 photos
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    By clicking Submit you agree to our Terms of Use
    Passport Office Thane
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    Passport Office Thane Phone
    +91 22 2583 0116
    +91 22 2583 0121
    Passport Office Thane Address
    MIDC Building, Vardaan Sankul, Wagle Estate, Thane, Maharashtra, India - 400604
    View all Passport Office Thane contact information