[Resolved]  Patanjali Ayurved — illegal billing practices by patanjali store in mumbai

Address:The Patanjali Store at 31/33,Laxmi Plaza, Ground Floor,Inside Laxmi Indutrial Estate, New Link Road, SAB TV Rd, Suresh Nagar, Andheri West, Mumbai, Maharashtra 400102,, Mumbai City, Maharashtra, 400102

The patanjali store at
31/33, laxmi plaza,
Ground floor, inside laxmi indutrial estate,
New link road, sab tv rd, suresh nagar,
Andheri west, mumbai, maharashtra 400102,

Has been harassing customers by forcing customers to pay in cash and not accept debit cards for payment of dairy products. When asked they say

1) no one accepts card payment for milk and dairy products anywhere (This was to fool unaware & old customers and is false, everywhere card is accepted even for patanjali products in normal store all around this shop)

2) there is not gst payment for dairy products so we take cash

3) the unsold products are returned to vendor on cash basis (They are clearly avoiding taxation and fooling people who are generally unaware of these details)

4) if you don't pay cash you can not buy any patanjali dairy products by card payment. (They don't care and people are forced to pay cash separately)

Kindly take action and revert to me with your reply so i can show them the receipt of this complaint.

Deepak dwivedi
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Apr 15, 2020
Complaint marked as Resolved 
Patanjali Ayurved customer support has been notified about the posted complaint.
Verified Support
Dec 10, 2019
Patanjali Ayurved Customer Care's response
OM
Dear Deepak Ji,

Thank you for connecting with us.

in reference to the concern stated by you, we would like to request you to please send us the complete details at [protected]@patanjaliayurved.org so that we can help you accordingly.

Thanks & Regards
Team GRC
Patanjali Ayurved Limited
Complaint comments 

Comments

Quality of milk has changed and cow milk doesn't appear pure.ghee prepared from cow milk was yellow previously now it is white which is indicative of impure cow milk. Kindly see it and update.
Same with heeng asfoetida powder quality.
Patanjali Ayurved Customer Care's response, Jan 4, 2020
Verified Support
OM

Dear Parinita Ji,

Thank you for connecting with us.

in reference to the concern stated by you regarding milk quality, we would like to request you to please send us the complete details at [email protected] so that we can help you accordingly.

Thanks & Regards
Team GRC
Patanjali Ayurved Limited

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