Patanjali Ayurved — Order not dispatched since 14May 2021

Address:

Haridwar Uttarakhand

Since May 2020 I have sent many mails and made numerous calls regarding the order placed on 14 may 2020
Since 18 may 2020 the status is waiting for courier pick up, on mail the standard repu I get is - the order is dispatched and I need to wait, I have been waiting for almost s month now. During last few calls with customer service person they assured that they had sent the query for refund, but mail response always says they are closing the case and I will get the order. But no one knows by when, no supervisor is there and no other fourm is there.

Please help in getting the order delivered or get the refund processed.

Frustrated customer.